Privacy Policy

At Bella Koola.com, operated by RDE ACCESSORIES, we are fully committed to protecting the privacy of our site visitors and customers. We respect the importance of privacy and are dedicated to safeguarding your personal information.

SECTION 1 – INFORMATION WE COLLECT AND HOW WE USE IT

When you make a purchase through our store, we collect the necessary personal details like your name, company name, shipping address, phone number, and email address. This information is essential for completing your transaction and delivering your order. Your phone number will only be used if we need to contact you about any issues related to your order or delivery, or if you've opted to receive SMS updates or notifications.

We also automatically capture your computer’s IP address while you browse our site. This helps us gather information about your location, browser, and operating system, allowing us to enhance your shopping experience and identify potential fraudulent activities.

If you've agreed to receive marketing emails—whether by subscribing to our newsletter, providing your email during checkout, or participating in a promotion—we may send you emails regarding new products, special offers, and events. You can unsubscribe from these emails at any time using the link provided at the bottom of our messages.

SECTION 2 – YOUR CONSENT

When you provide us with personal information to make a purchase, verify payment, or arrange a return, we interpret this as your consent to use that information for these specific purposes. If we request your details for another purpose, such as for marketing, we will ask for your explicit consent or provide you with the option to decline.

You may revoke your consent at any time by contacting us at bellakoola@bellakoola.com.

SECTION 3 – DISCLOSURE OF YOUR INFORMATION

Your personal information may be disclosed if required by law or if you violate our terms and conditions. We do not share your information with third parties for marketing purposes.

SECTION 4 – SHOPIFY HOSTING

Our store is built on Shopify Inc., which provides the platform for selling our products and services. Shopify stores your data securely on their servers, protected by industry-standard firewalls.

For payment processing, if you choose a direct payment method, Shopify securely stores your credit card information, encrypted as per PCI-DSS standards. Shopify retains your transaction data only for as long as necessary to complete the purchase, after which it is deleted. We do not see or store your full credit card number.

All direct payment gateways on Shopify comply with PCI-DSS, which ensures that credit card data is handled securely.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, or disclose your information as needed to perform their services for us. For example, payment gateways and processors like PayPal or Amazon Pay have their own privacy policies, which you should review to understand how they handle your data.

Some third-party providers may operate in jurisdictions outside of ours or yours, meaning your data may be subject to the laws of that jurisdiction. If, for instance, you are in Canada and your transaction is processed in the United States, U.S. laws such as the Patriot Act may apply to your personal data.

Once you leave our website or are redirected to a third-party site, our privacy policy no longer applies.

SECTION 6 – DATA SECURITY

We take your privacy seriously and implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or alteration. When you provide your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no system is 100% secure, we adhere to PCI-DSS standards to ensure your payment data is protected.

SECTION 7 – COOKIES

Cookies are small files stored on your device to help us personalize your browsing experience. We use cookies to keep you logged into your account, track your shopping cart, and analyze how our website is used. These cookies also enable us to serve you relevant ads based on your browsing habits.

Through third-party services, such as Google Analytics, cookies may also collect information about your interactions with our site and other sites to show you ads that match your interests.

You can opt out of targeted ads by visiting the Digital Advertising Alliance’s Opt-Out page.

SECTION 8 – AGE RESTRICTIONS

By using our site, you confirm that you are either the age of majority in your jurisdiction or have received permission from a legal guardian to use our site.

SECTION 9 – POLICY CHANGES

We reserve the right to update this privacy policy as needed. Changes will take effect immediately once posted on our website. If significant updates are made, we will notify you to ensure you're aware of how your data is handled.

If our business merges or is acquired by another entity, your information may be transferred to the new owners to maintain continuity of service.

CONTACT INFORMATION

If you have any questions about our privacy policy or wish to access, correct, or delete your personal data, please contact us at bellakoola@bellakoola.com.